This was review is for the National Infantry Museum here in Columbus, GA. I was excited to use them for a client’s wedding and reception. However, now, I won’t quickly recommend them if I do it at all.
My client booked them for their wedding ceremony and reception. They double booked. One week out from their wedding the refunded the reception but will not refund the ceremony. Why? Because the contract says can’t refund the ceremony. However, now because of their mistake and neglect the client has to fork over more for a last minute reception location as well as ensuring the bridal party has transportation from one location to the next.
Never had encountered such poor customer service a week out from their wedding date. It’s like they didn’t care about the inconvenience that they caused.