Event Review (Columbus Wears Black)

Columbus Wears Black

Compound Columbus Poetry Night

Last Saturday the Compound returned to Columbus! I must say I was excited to get my poetry fix in. Red Storm, Mr. Emotional, and Fresh Prince came to town and killed it.

This was my first time seeing Fresh Prince. I enjoyed watching him perform. I was glad I was there to finally see him. It was most definitely worth it.

Red Storm, I’ve seen once before. I could tell the people really enjoyed him! He was real and very transparent during each of his pieces. His story is raw and real.

Mr. Emotional was also a treat. I was looking forward to seeing him perform again. He really bought out the emotional side of poetry. I love his cause he spoke about to help the children.

Each of the featured artist was great and had a unique flavor that made the show rock. The local artist that participated also were really good. I always enjoy seeing them. Let’s not forget DJ Truz was in the house too!

I’m definitely glad you have the Compound back. Thank you Solow Ent. for making this happen. I’m looking forward to your next event!

Official Rating: 🌟🌟🌟🌟🌟

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Business Review (Beyond Spa)

BEYOND SPA

LAYTON, UT

I finally did it! Got my first ever professional massage!!!!

This spa was everything and then some!!! We, my best friend and I, for the BFF special.

From the time we walked in the door we received exceptional service until we left. Even when I couldn’t get out of the extra comfortable chairs (due to a recent knee surgery).

Most businesses in general have you fill out paperwork in the lobby. Not there. After pulling up our appointments, she got our paperwork together, placed hot neck pads on us and walked us to this calm quiet dim waiting area. The waiting area had cucumber water, pretzels and apples. We received nice hot foot soaks while waiting. I would have been just fine sitting there. LOL

Our therapists was great. My friend received a deep tissue massage, I just got a relaxing one. Once the massage was complete we were taken to another calming waiting area before our pedicures. This was the first time I’ve ever had frozen grapes. Delicious I tell you!!

The service was wonderful. The snacks were good. Kept sliding in my flip flops, but it was totally worth it. Will I go again when I visit Utah again, most definitely!

CUSTOMER SERVICE: ⭐⭐⭐⭐⭐
CLEANLINESS: ⭐⭐⭐⭐⭐
COMFORT: ⭐⭐⭐⭐⭐
OVERALL RATINGS: ⭐⭐⭐⭐⭐

Business Review (JetBlue)

This week I flew JetBlue out of Atlanta to Salt Lake City with a layover in Orlando.

The crew was awesome. Great special assistance service. Easy online check in process. Everyone was very helpful. Not just with me, but I watched the interaction with others too. I appreciated the customer service all the way round. The pilots were great too.

While the flight itself was good, I guess my expectations were a bit too high. When I pay for extra leg room, I kinda expected the seats to be more comfortable too. Otherwise it still made for a cramped trip. This was also the first time I’ve been on a flight that charged for blankets. Maybe it’s across the board now, but to be nickel and dimed isn’t a good thing. That’s in any business. The only other concern I had was the fact that I didn’t hear the information on the date change. If I hadn’t looked at the app or email, I don’t think I would have known. The airport had a sign, but it didn’t have my flight.

Other than that, I enjoyed the flights. Will I fly them again? I won’t say no, simply because they are definitely not the worst. I’ll try to avoid long flights with them for sure.

Comfort: ⭐⭐
Cleanliness: ⭐⭐⭐⭐⭐
Customer Service: ⭐⭐⭐⭐⭐
Overall Rating: ⭐⭐⭐

How To Be A Good Manager

I’ve been in the workforce for almost 25 years.  During that time I’ve learned a lot about the do’s and don’ts of being a supervisor/manager.  Don’t get me wrong, I’m not claiming to be perfect or know it all.  Most people who are mangers/supervisors really don’t know how to be a manger. Not saying they can’t, but with some training they can excel if you take the time to cultivate and hone those skills. I love being a supervisor/manager as well as running my own business.  The things we learn along the way are many.

First I want to list a few things every manager/supervisor should be doing on a daily basis in order to be successful.

  1. Motivate your employees.  There is nothing worse than the lack of proper motivation to help your employees move and grow within the company.  Listen to them and respect their values.
  2. Make your people feel good.  There is nothing wrong with finding out their strengths and applauding them every now and then for it.  Stop being selfish!
  3. Take the time to tell your employees how much you appreciate them from time to time.  It doesn’t make you look weak.  It makes them want to do a great job for you.  Whatever you do, don’t give a compliment and take it away all in the same sentence.  Example: “You did a great job handling that situation, but I need you to stop staying so late.”  Give the compliment and let it go.
  4. Set goals and make sure everyone understands what is expected.  Nothing worse than assuming you know what is expected.
  5. Offer goal oriented feedback.  Use constructive criticism when giving feedback.  Don’t be nasty about it, just talk to the employee and give proper feedback.
  6. Delegate.  Nope that doesn’t mean dump everything you don’t want to do on someone.  Instead delegate to build on strengths, and build on weaknesses while helping them to do their job/task better on a daily basis.  Remember it’s not the task that most people fear, it’s completing it to standard and on time.
  7. Work with your employees on time-management.  Not everyone knows how to time manage, instead of adding, fussing and complaining sit down and find out what’s going on so you’ll be on the same page.
  8. Assume responsibility for mistakes.  I get that some mistakes are unacceptable.  Other times, accept it and teach and train so it doesn’t happen again.  When YOU as a manager/supervisor makes a mistake, ACCEPT IT!!!!  Stop making excuses and trying to blame it on your employees.  It’s the quickest way for your employees to resent you.
  9. Communicate with your employees.  Stop acting like you are unapproachable, like you are above them or better than them.  You will not succeed without the help of your people.  If you could, guess what, you wouldn’t have any.  So communicate with them with respect.
  10. Respect for the individual.  Yes, RESPECT.  Stop expecting your employees to respect you when you show absolutely no respect to them.  There’s a difference between them respecting YOU and them respecting the POSITION.  You would rather them respect you.  If they respect you, them respecting the position is automatic and you’ll get more done and even better quality.

These are just ten of the things we as supervisors/managers need to do daily. When we become mangers/supervisors we are in a position to inspire and build.  Those that do well and succeed at it know and understand this. When you start your business, go for that promotion, remember what it was like before you got there, before you started that business. 

What other productive tips do you have?

Ways To Build On Your Strengths

In business and life we always talk about our strength and weaknesses.  We talk about building our weaknesses but how often do we talk about building out strengths even more.  So here today, we’ll talk about 10 strengths you may have and how to continue to build those. I’ll give you a way to build on the strength and then an example. Even if it may be a weakness, you can still build on it to make it a strength.  Ready?  Let’s go!!!

  • Seed it into a new area.
    • If you are good at motivating people in meetings, work to have the same effect in written communications.
  • Take it up a level.
    • If you have mastered your department’s budget, ask to be involved in the next level roll up of the budgeting process.
  • Use it on the outside.
    • If you get high marks on presentations, but your manger’s manger hasn’t observed one, seek this opportunity.
  • Don’t overdo it.
    • If you are great at building relationships with co-workers, broaden your network by attending industry conferences.
  • Teach or coach someone.
    • If time management is your forte, share what has worked for you with someone who struggles in this area.
  • Tie it to your objectives.
    • If you have challenging performance objectives, see how building on a strength can  help you accomplish them.
  • Donate it to a team.
    • If a group or task force is stuck on a problem, apply one of your strengths to help them over the impasse.
  • Blast to the past.
    • If you get a touch, new assignment, reflect on how you mastered similar challenges before.
  • Apply it to your development areas.
    • If you are a strong analyzer, but a little rough interpersonally, become a studier of people.

#UnrelentlessPursuit

Relentless: oppressively constant; incessant
Pursuit:  the action of following or pursuing someone or something
Relentless Pursuit:  Someone who is relentless is determined to do something and refuses to give up
2017 is all about the Relentless Pursuit! 2016 was Unapologetic Takeover. Truthfully, both phrases will be riding with me into 2017!  I want to know who all is relentlessly pursuing their goals? I’m going to let the question sit there for a moment.
I know I am pursuing my goals relentlessly. Let’s talk about this for a moment. This year has been a roller coaster for me, still there is one thing that has stayed the same, my goals. The timeline may have adjusted, but not the vision. If anything the vision has gotten bigger.
How am I currently pursuing my goals? My biggest asset is my business coach. One thing I’ve learned this year, if I want something, I have to invest in not just the training to get there, but all the other stuff too. Having a coach has been great and definitely worth the investment. True, I may not be able to to do everything, but I do what I can and what fits my budget.  Everyone is different and has different needs, do what your situation allows. Having a coach has helped me stay focused and helped to build confidence I need. I’m still shy, but I can speak on my business a lot better now then I could in 2015.
Another thing that has helped tremendously is having a vision board. I actually have 3 for this year. Personal. For profit business. Non profit business. Three very distinct but important parts of my life that sometimes intertwine to make some magical things happen.
My focus and determination is stronger than it’s ever been.  I have my goals and plans not just on my vision board but also detail written plans and how to get there. That combined with a daily schedule has been a lifesaver. Why do all that? Because I’m in relentless pursuit of this unapologetic takeover!
One thing that I noticed about myself in 2015 was that I was trying to do things the way others that were successful were doing things. 2016 taught me differently.  I now do things my way. I’m unique in my own special way, I can’t do what others do because I’m not them.  Yes, I can follow certain basic things, but that’s about it.
A constant reminder I try to remember is that when you’re relentless and you start to succeed, everyone will not be happy for you. You loose so called friends along the way.  No, it doesn’t bother me like it did at first years ago.  Now I understand the difference between those here for a season and those here for life. As you get better at your craft, and you go hard for what want, those on the road with you to your takeover gets smaller.

You better believe you will hear me roar in 2017!!!!

Butterfly Dolphin

Who is “Butterfly Dolphin”?  Butterfly Dolphin is a non-profit organization that is geared towards bringing awareness to the community as well as teaching and training to help create a better community.

What do we bring awareness to and how do we do it?  Each month we choose one monthly awareness topic based on ribbon colors and the monthly awareness concerns.  For example, this month (June) has a number of awareness.  Men’s health, Migraine, Alzheimer’s, PTSD, National Hunger, etc are some of the awareness for the month.  We choose one and we research and post information on the awareness.  How do we decide?  It’s random and/or a little talked about topic.  We want everyone to know one thing.  No one is more important than the other.  We can only choose one topic each month.

We also share information and bring awareness through events such as fashion shows, formal parties, bake-offs and other events.  Even though the events are fun, we hope that you take away something from each event.

In addition we hold business seminars to help create a better community.  We understand that there are many business topics that need to be discussed.  We take pride in training and teaching.  Our goal is to bring the community together and raise the standards in business.

This is “Butterfly Dolphins” in a nutshell.  We look forward to working and networking with you.

PUNCTUALITY

What is Punctuality?

noun
1.

the quality or state of being punctual
2.

strict observance in keeping engagements; promptness.
Okay, so what is being punctual?
adjective
  1. happening or doing something at the agreed or proper time; on time.
    “he’s the sort of man who’s always punctual”
    • GRAMMAR
      denoting or relating to an action that takes place at a particular point in time.

Punctuality is a topic that should be discussed weather you’re in business or not.  Punctuality is tied to dependability.  For me, it bothers me when I’m late to anything.  Late for me is being on time. On time is being 15 minutes to 30 minutes early.

One of the biggest things that business owners and those in HR that deal with when it comes to hiring is those that are tardy.  No one wants to work with some one who is late.  No one wants to deal with someone who is not dependable.

Business owners like working with you if you are time.  There’s nothing worse than being on time and the person/people you are working with is always late.  I always tell people I work with, mentor is that your brand follows you.  YOU are YOUR brand.  You being on time or being late is your brand.  If you are not dependable, why do you think someone would want to work with you on any level.  Business owners or HR managers of a business to run, and customers to take care of.  You being tardy, late affects how their business runs and their customers.

What do I mean?

Let’s use myself as the subject matter.  I’m a photographer.  You’re scheduled for an hour photo shoot at 2 pm-3 pm.  Another client is scheduled at 3:15 pm.  You don’t show up until 2:30 pm.  One of 2 things will happen now.  The hour shoot you expected is now 30 minutes (for the same price because I’ve been waiting) with a late fee attached.  Or it runs into the next clients time (which I don’t allow) with a late fee attached.

Now, let’s use a retail establishment or call center business.  You’re scheduled to be there at 2 p.m.  You’re 30 minutes late.  What do you think is happening now?  Either the person before you has to stay and you are no interfering with their personal time or the customers are not getting served properly.

Now do you see the issue?  You being late, not punctual is always affecting someone else.  It is ALWAYS representing your brand.

My recommendation?  Plan to be 30 minutes early and you’ll be at least 15 minutes on early, or rather on time.  Even if you get caught in a traffic jam, by a train, you will more and likely be on time.

Leave a comment on how YOU plan to improve your punctuality……..

 

late

Interviewing

Some recent events confirmed the need for me to complete creating my business seminars. Let me explain.

A company was doing mass hiring. However, vast majority were automatically disqualified due to dress, bringing children, or just plain ‘ol not following simple directions.

When you are looking for a job, putting in applications, or going for interviews there are specific things that need to be considered. After all, you are your brand. What does your brand tell employers?

If you have young children, consider who can care for them while you’re gone to your interview. It’s unprofessional for any job to take anyone with you period, regardless of age.  So what if your friend or parent have to take you? Have them wait in the car. You’re there for a job, not to hang out with friends or have a family reunion. This is your brand you’re representing.

Dress and grooming. I find it highly disappointing when a teenager dresses more professional than an adult for a job interview.  While yes, different jobs have different requirements.  For example, you can wear business casual to fast food, most retail businesses, construction businesses, ect. However, you have office jobs, executive type jobs, where business professional is the only way to go.  Under no circumstances is jeans, t-shirts, sweat pants, tennis shoes, house shoes, clothes with holes, or dirty clothes acceptable. If you are unsure, business professional is almost always safe. Again, this is your brand. Your dress and grooming represents your brand.

Follow simple directions. I do know and understand that sometimes nervousness or excitement may be a factor. However, it’s essential that when the hiring manager or interviewer give you specific instructions, you follow them.  What’s worse than showing that you can’t follow directions to get a job done? When they are telling you do something, listen, pay attention. If necessary, write it down, repeat it back to them or ask confirming questions.  Again, your brand is at stake here.

These are just three of the areas, but some of the most important. Everyone needs to make a living. Everyone isn’t cut out to be entrepreneurs. I get all that. Still, when applying for a job, you are your brand. What you do represents who you are. 

Be on the lookout for seminars coming your way soon!!!