Business Review

Jack Houghston Memorial Hospital

Phenix City, AL

This iwrs my third time using this hospital for three surgeries. This was one of my best visits. I was there for a total knee replacement. This was my first time having an afternoon appointment. The atmosphere was much friendlier. Even though hospitals can be stressful and no-one is perfect, I was pleasantly surprised by 90% of the staff. They were even friendly to my family.

Things that disappointed or irritated me last year didn’t happen at all this year. That I was very grateful for.

I think my biggest two issues were I had to remind the day nurse I needed a pain pill and how long it took her to come and discharge me. Took her almost three hours to get back to my room and she was still missing stuff.

Overall my day and half experience was pretty good. Even the food was decent!!

OVERALL RATING: ⭐⭐⭐⭐